Privacy Policy
Hong Kong Insight Research Limited (“HK Insight Research”, “we”, “us”) provides market research sample and related services. This policy explains how we handle personal data when you visit hkinsightresearch.com, contact us about a project, or participate in research through one of our partners.
1. Data we collect
- Contact details you submit, such as name, company, work email and project information.
- Technical data such as IP address, browser type, device information and pages visited, collected through standard server logs and cookies necessary for the site to function.
- Project data you choose to share with us, including survey links, target audiences, quotas and timelines.
- Research data for respondents, handled under the relevant panel terms and the double opt-in process described on our website.
2. How we use data
- To respond to feasibility requests and provide quotes or project updates.
- To operate, secure and improve our website and services.
- To recruit, profile and route research respondents and to protect research quality.
- To comply with legal, tax and regulatory obligations and to prevent fraud or abuse.
3. Legal bases
Where GDPR or similar laws apply, we rely on: performance of a contract or steps prior to entering one; our legitimate interests in operating and improving our business; compliance with legal obligations; and consent where required.
4. Sharing
We do not sell personal data. We may share it with service providers that host or support our systems, professional advisers, research partners and authorities where required by law. Respondents’ survey data is handled under the terms of the relevant project and applicable research standards.
5. Retention
We keep contact and project records only as long as needed for the purposes described above, to maintain business records, or to comply with legal requirements. Server logs are retained for a limited operational period.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, or to request portability. To exercise these rights, email support@hkinsightresearch.com. You may also complain to your local data protection authority.
7. Cookies
This website uses essential cookies and browser storage needed for basic functionality. We do not use advertising cookies on this site.
8. International transfers
We may process information in jurisdictions where we or our service providers operate. Where required, we use appropriate safeguards for international transfers.
9. Contact
Hong Kong Insight Research Limited
Email: support@hkinsightresearch.com
This policy is a general website policy and does not replace project-specific data processing terms or the rights of survey respondents under the applicable research agreements.